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Client Experience
In the hospitality industry, your reputation is everything. Providing your clients with a premiere experience is paramount. Technology plays a huge role in the hotel and hospitality experience, so you need a trusted partner who can meet your guests expectations.
Trusted IT Expertise
Grey Matter Technologies is a trusted partner in the hospitality IT space. We provide industry-leading, secure, solutions tailored to your needs. That’s why well known players like D&D London, The Surrey Hotel , and the prestigious Mercer Hotel trust us with their technology, and their reputations. That’s why Zero Bond chose Grey Matter when they needed a partner to architect IT solutions for their exclusive NY members club.
Evolving and Scaling Up
Modern travelers have evolved. They leverage technology and mobile devices for everything from booking travel, to posting pictures of their experience on social media. These changing expectations, along with a massive influx of customer data and relationships with Online Travel Agencies (OTA) have created unprecedented challenges for hoteliers and other hospitality organizations. Grey Matter will help you meet those expectations by leveraging data to provide personalized experiences, and manage infrastructure across assets and properties.
Optimizing Your Business
Harnessing technology, and leveraging data means you’re positioned to make strategic decisions and provide a better customer experience. Grey Matter’s premium IT services will help meet client expectations faster than the competition, building brand loyalty and growth, in an industry driven primarily online.
Partner With Us
Partnering with a Managed Service Provider (MSP) can help you focus your resources on your clients, while our experts provide premiere IT support for your brand. Free up resources from managing IT infrastructure and applications to focus on the top priority, the guest experience, while we ensure your systems are stable, secure, and productive. Let us work with you to design a scalable, custom technology suite that will exceed your, and your guests’, every expectation.